Acceptable Use Policy
This Acceptable Use Policy ("AUP") applies to all users of the Oplify platform. By using Oplify, you agree to comply with this policy at all times.
Oplify is built on the official Meta WhatsApp Business API. All usage must comply with Meta's WhatsApp Business Policy in addition to this AUP.
Prohibited Uses
You may NOT use the Oplify platform to send or facilitate:
Spam and Unsolicited Messages
- Messages to recipients who have not explicitly opted in to receive WhatsApp communications from your business.
- Bulk messages with no legitimate business purpose.
- Repeated messages after a recipient has asked to stop receiving them.
Illegal or Harmful Content
- Content that violates any applicable law or regulation.
- Content that promotes, facilitates, or enables illegal activity.
- Threats, harassment, or content designed to intimidate.
Prohibited Business Categories
Per Meta's WhatsApp Business Policy:
- Weapons, firearms, or ammunition.
- Tobacco, alcohol marketed to minors.
- Adult content or services.
- Multi-level marketing or pyramid schemes.
- Gambling services (unless locally licensed and Meta-approved).
- Cryptocurrency trading or related financial instruments.
- Fake goods, counterfeit products, or intellectual property infringement.
Deceptive Practices
- Impersonating any brand, individual, or government entity.
- Sending phishing messages or fraudulent offers.
- Misrepresenting the origin or nature of your messages.
Platform Abuse
- Attempting to circumvent rate limits, access controls, or usage restrictions.
- Using the Platform to probe or attack Meta's or Oplify's infrastructure.
- Sharing your account credentials with unauthorized parties.
Enforcement
Oplify monitors usage for policy violations. If we detect or receive reports of violations, we may:
- Issue a warning and require immediate remediation.
- Temporarily suspend your account pending investigation.
- Permanently terminate your account for serious or repeated violations.
- Report violations to Meta, which may result in your WABA being restricted or disabled.
Account suspension or termination for AUP violations does not entitle you to a refund.
Reporting Violations
If you believe another Oplify user is violating this policy, please report it to: contact@oplify.in
Contact
Oplify Solutions Private Limited
Ganga Trueno Business Park, VIP Airport Road
Viman Nagar, Pune, Maharashtra 411014, India
Email: contact@oplify.in